Uber is rolling out an experimental function that gives the novel choice to name for a automotive the old style means, utilizing a 1-800 quantity and interacting with a human. Up to now the corporate is testing the choice solely in a single state, however I very a lot hope this function will make to the remainder of the world, as a result of there are most likely lots of people who want this.
The way it works is that potential passengers name the quantity, inform the human operator on the opposite finish the place they’d prefer to go, and supply cost particulars if there are none already on file. They’ll then get texts with particulars concerning the driver’s title, ETA, and license plate quantity — and the truth that these will are available in texts presumably means you’ll must have a cellular phone on the very least. Uber doesn’t cost a price for utilizing the quantity, and passengers can request any of the same old journey choices, similar to Uber Black or Uber Help.
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So yeah, it sounds as if Uber is getting again to its UberCab roots somewhat bit right here. Yeah, when you didn’t know, the corporate began as a cab firm with a very unsettling mascot you will discover on YouTube. With out having tried it myself, it sounds an terrible lot like calling a cab, if anybody nonetheless remembers doing that. According to TechCrunch, the choice was “designed with older adults in thoughts,” although I may also see it being helpful for, say, the visually impaired.
It seems like a wierd possibility, however the reality is I’ve shut relations who’re such technophobes that the Uber app is an excessive amount of for them. I can’t inform you what number of occasions I’ve fielded calls from them to assist use simply accessible capabilities within the app. The concept of them with the ability to basically name an Uber like they’d a cab would take a complete lot of strain off of them to determine the app.
At present the take a look at is barely operating in Arizona, although Uber will most likely develop it ought to it show helpful.
(by way of Engadget)